Common Problems
- Don't remember my security question
- Don't remember answer to secret question
- Secret question answer isn't being accepted
If you need to change your secret question, or are having problems remembering the answer, you can update the secret question and answer in your Security Options.
If you are unable to complete the update, contact us.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!